Protecting Health, Accompanying You with Sincerity
UE Services Provides Precise Support

Our International Customer Service Department is always customer-centric, focusing on service management throughout the entire lifecycle of medical devices. Through professional technical support, efficient operation and maintenance support, and deep customer relationship collaboration, we ensure the efficient and stable operation of every device, maximizing clinical value while continuously driving customer satisfaction and building brand credibility.
 
Solutions
2-Hour Response, 365-Day Protection
Achieving Clinical Trust
7 x 24-hour service response
7 x 24-hour service response
Professional engineers provide 24/7 after-sales support and emergency incident closed-loop management
Technical support
Technical support
Through deep technical empowerment, maximize the clinical value of UE devices, providing precise and reliable technical solutions
Spare parts center
Spare parts center
Original factory quality assurance, full-process quality traceability, ensuring zero risk in equipment maintenance
Repair center
Repair center
Precise and efficient repair, promising original performance, fully ensuring worry-free clinical diagnosis and treatment for users
Training center
Training center
Full-cycle accompanying empowerment, helping teams continuously improve clinical service skills
On-site service
On-site service
Nationwide service network coverage, promising rapid response within 2 hours, committed to creating value together with clinical partners
Development Layout
Comprehensive coverage of major countries
Ensuring UE's Peaceful Protection in Every Corner
审图号:GS京(2022)1061号
  • 100% Comprehensive coverage of major countries
  • Rapid Response, Service Closed Loop
  • Spare Parts Supply Guarantee
  • Power-on Rate Guarantee
  • After-sales service throughout the entire product life cycle
  • Hong Kong Global Maintenance and Transshipment Center
Your Questions, Our Immediate Response
UE Guards Your Equipment and Peace of Mind Throughout
If you have any questions about our products or services, please leave us a message and we will contact you as soon as possible
Service & Support
We are always ready to take your call and provide you with thoughtful service and support.